Our Policies

Our Studio is fully equipped and to ensure your safety while working and learning with us.

We have a number of policies with which everyone must comply.


Studio Induction

 You will be required to participate in a studio induction when you start working with us at our studio. The induction includes procedures for safe handling of torches, safe use of tools, use of Personal Protective Equipment, familiarisation with first aid and fire equipment and general studio rules and procedures.

Dress Code

As you will be working with potentially hazardous tools and materials, we require everyone to wear a T-shirt, jeans/long trousers and closed in shoes. Also, if you have long hair, please tie it back.

These dress-code requirements are for your own safety.

Cancellation and Refund Policy

Payment is due in advance (at the time of booking). If you are unable to attend, please let us know at least five business days before class starts. In that case, you will receive a credit note, less 10% administration fee, and this is redeemable within 12 months.

If we cancel a class you will be given a full refund.